ISO 21001 Certification

What is ISO 21001 Certification?

The International Organization for Standardization (ISO) has developed ISO 21001 standards that provides framework for implementing the Educational Organization Management System (EOMS) for those institutions that offer educational products and services. The main aim of ISO 21001 standard is to meet the expectations of students as well as parents. This standard is based on ISO 9001 for quality management system, but it specifically provides guidelines for educational institutions and work towards the delivery of an improved educational processes that caters to the demands of the learners. This standard is applicable to all the institutions that provide learning in any form through defined curriculum.

Why is Educational Organizations Management important for you?

The quality of education is a primary concern for everyone, as education is a fundamental requirement for the development of any society. Although, the outcome is completely dependent upon the learner’s abilities, but the educational institution should play its part in providing a world class facility and quality to its stakeholders.

With ISO 21001, you will be able to offer world-class educational services more efficiently. It also guarantees a more personalized experience to the learners, especially for those with special educational needs as well as the distant learners. In addition to that, by achieving ISO 21001 certification, you can demonstrate your commitment for a better educational system to all your stakeholders.

What are the business implications of the ISO 21001:2018 Standard for the educational institutions?

  • Improved quality of education by adopting the best practices in this industry.
  • By enhanced transparency, you can increase the customer’s satisfaction.
  • It makes your educational organization more competent in the rapidly evolving environment.
  • Through constant monitoring and measurement, you can ensure continual improvement.
  • It enhances the confidence of all the stakeholders regarding the excellence of your services, as well as provide you with global visibility.
  • It helps in eliminating the monetary loses and eliminates redundant services.

The ISO 21001:2018 Standard enlists appropriate practices for the learning service providers to maintain a standard quality. With the help of ISO 21001:2018 Standard, you can build a robust educational sector that gives onus to innovation and helps in the economic growth.

Where will ISO 21001:2018 Standard bring transformational operational changes?

  • Pre-school, primary, elementary, middle schools, high schools
  • Colleges, universities, vocational education
  • Training, tutoring, coaching centers
  • Training organizations, education/training departments, educational service providers
  • Similar types of educational centers

The ISO 21001:2018 Standard can also be used by large organizations that provide training for the employee. By inculcating the best practice in teaching through efficient use of technologies and making way for innovation, ISO 21001:2018 significantly contributes towards sustainable development of the society that take into consideration, the socio-economic and environmental aspects of the world.

Benefits of ISO 21001 Certification:

  • An effective and efficient educational service that offers personalized learning experience, is guaranteed through ISO 21001 certification. It also supports persons with special educational needs.
  • ISO 21001 improves the learner’s safety and wellbeing, which in turn, increases their productivity. This is done by ensuring desired quality of education to the learners.
  • By helping your institute in implementation of an effective EOMS, ISO 21001 helps in enhancing competitiveness and credibility.
  • By identifying the key challenges to the education sector through an effective EOMS, it makes you better prepared for their prevention or mitigation.
  • Since, ISO 21001 is internationally recognized, getting certified against this standard enhances the reputation of your brand.

Enroll yourself on our training courses and gain the confidence to assess your knowledge and competency against the Educational Organization Management Systems- ISO 21001 international standard. This will enable you to plan an audit and conduct it in accordance with ISO 19011 (and ISO 17021, where required). This training is relevant for anyone who is interested in conducting first-party, second-party or third-party audits. It is also relevant for those who are planning, implementing, supervising or auditing ISO 21001 EOMS.

What are the prerequisites for the training?

It is very important for the interested candidates to have a basic idea of the following management principles before enrolling themselves in ISO 21001 management training courses:

  • The Plan-Do-Check-Act (PDCA) cycle.
  • The relationship between quality management and customer’s satisfaction.
  • Common jargons of the Information Safety management principles.
  • Model of the process-Educational Organization Management system and structure of ISO 21001.

1. Internal Auditor Training

Internal auditor course is designed to train the candidate on the required standard.

The training includes a class room session, which normally of two days, and includes:

  1. A group exercise, and
  2. Some practical illustrations

How is the training helpful?

  1. It helps the candidate to understand the need of the standard and perform the audits in a systematic manner.
  2. It helps the candidate to perform the internal audits and manage the audit plan in accordance with the relevant certification.

The structure of the course:

  • Introduction to the relevant standard.
  • Introduction to audits, definition and types of audits.
  • The planning and preparation for internal audit
  • Individual and group exercises
  • Taking the internal auditor test.

What will you gain?

At the end of the training the candidate shall get the training certificate which will be internationally acceptable.

2. Lead Auditor Training

What is the training about?

  • This training includes in-depth knowledge of the relevant standards.
  • Lead auditing can be performed on the concerned organization as well as the certification body.

How is the training helpful?

  • Lead auditor training helps the candidate to gain knowledge and skills to perform the audits as per the relevant standard.
  • It also helps the candidate to enhance their practical knowledge of auditing skills and become internationally recognized auditor.

Structure of the training:

  • Lead auditor registration scheme
  • Structure & Overview of the ISO Standard
  • Audit definition/types/principles
  • Audit Planning & preparation
  • Audit Tools & Techniques
  • Audit Performance
  • Recording & Reporting Non Conformities
  • Audit report preparation
  • Corrective Action & audit follow-up
  • Surveillance audits
  • Continuous Assessment exercises & feedback,
  • Syndicate & role play exercises & feedback
  • Written Examination

At the end of the training the candidate shall get the training certificate which will be internationally traceable.

2. Awareness Training

What is it about?

  • Awareness training on any ISO Standard helps the candidate to understand the basic requirements of the standard.
  • It helps the candidate to choose the right direction to implement the standard in his organization.
  • It also helps him to choose the right certification body or industry to move in his career or get his organization certified.


  • Kingsmen Consulting Services helps the candidate to understand more than what is there in the standard.
  • We also help the candidate to choose the right path for his career and for his organization.

The candidate gets to know the importance of the standard in day-to-day life during his period of employment in the organization or while deciding to choose his career. It helps in remaining competitive in several areas, including the process improvements and operational efficiency.

The course consists of:

  • The basic knowledge of the requirements of the standard.
  • Interactive exercises to enhance instructional delivery

At the end of the training, the candidate shall get the training certificate which will be internationally acceptable.

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